Dialyn

Character Description

Dialyn is a customer service representative for TOPS' Cross-Department Customer Service Center who holds the paradoxical distinction of being both the department's self-proclaimed top-rated rep and the recipient of the most complaints—a duality that perfectly masks her true identity as a Krampus Compliance Authority Judge who delivers verdicts cutting closest to the truth. Born with the cursed gift of hearing the voices of those on the brink of death within Hollows, she endured childhood trauma when neighbors, misled by a construction company's insurance scheme, sacrificed her as an "ill-omened" child into a Hollow where her gift revealed the cruel truth: everyone was doomed to die, and she was merely bait. After surviving that barren wasteland and being taken in by Krampus, Dialyn transformed her tormenting curse into a blade for discerning truth, now wielding sarcasm and seemingly frivolous customer service chatter—like recommending "God of War Chat Packages" to complainants—as tools while maintaining strong principles and real courage beneath her harsh exterior, ready to pass judgment on good and evil amid the endless struggle between lies and truth.

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